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Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory

Cititel Mid Valley

A 3-star hotel attached to Mid Valley Mega Mall in Kuala Lumpur, offering straightforward comfort and an unbeatably central location for shopping and dining.

  • Connected to Mid Valley Mega Mall
  • Rated 8.7/10 by staff
  • Air conditioning in all rooms
8.2 Great 2694 reviews Booking.com 8.2 · 2694 reviews

About

Cititel Mid Valley

Cititel Mid Valley sits at Lingkaran Syed Putra in Kuala Lumpur, placing guests directly beside the enormous Mid Valley Mega Mall. The hotel's 646 rooms and suites are spread across a building that connects to the mall and its many shops, restaurants, and a cinema. The property keeps things practical, with 24-hour reception, express check-in/out, and valet parking, so the busy location works for both leisure and business stays.

Rooms come in Guest, Superior, and Deluxe categories, all equipped with air conditioning. The Deluxe rooms add a bathtub for a more relaxed end to a day out. On-site, you'll find a restaurant, coffee shop, and bar/lounge, plus meeting facilities. The staff consistently earn high marks from guests, with an average rating of 8.7 out of 10 for their helpfulness and welcome.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

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Strengths

5 reasons to book
  • Connection to Mid Valley Mega Mall — Guests repeatedly highlight the direct access to the mall, making shopping, dining, and entertainment effortless.
  • Helpful and friendly staff — The staff score 8.7/10, and reviews frequently praise their friendliness and accommodating nature.
  • Clean and comfortable rooms — Rooms are described as spotless, cozy, and comfortable, with guests appreciating the bedding and climate control.
  • Strong overall value — Guests often note the competitive rates relative to the location and room quality, reflected in an 8.1 value score.
  • Proximity to transport and landmarks — Easy access to the MRT station and nearby attractions like the National Mosque and Perdana Botanical Gardens adds to the convenience.
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Worth weighing

4 to weigh
  • Rooms can be on the smaller side — Some guests found the rooms a bit compact, though still functional and comfortable.
  • Facilities score lower than other categories — The facilities rating of 7.3/10 suggests the property’s amenities are adequate but not exceptional for the price point.
  • Not for pet owners — Pets are not allowed on the property, which limits options for travelers with animals.
  • No smoking on site — Smoking is prohibited throughout the hotel, which may be a drawback for guests who smoke.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Guest Room

  • 1 Single bed,1 Queen-size bed,1 King-size bed

Superior Room

  • 2 Single beds,1 Single bed,1 Double bed
  • Shower
  • Air conditioning

Deluxe Room

  • 2 Single beds,1 King-size bed,1 Single bed
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • Non-smoking on site
  • Lift
  • Safe deposit box
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • 24-hour reception
  • Express check-in/out
  • Room service
  • Laundry
  • Dry cleaning
  • Meeting/Banquet facilities

Dining

  • Restaurant
  • Coffee shop
  • Bar/Lounge area

Parking & Accessibility

  • Parking
  • Valet parking
  • Rooms/Facilities for disabled

Room Amenities

  • Air conditioning
  • Soundproofed rooms
  • Ironing facilities

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.2
Great 2694 reviews

Guest-rated 8.2/10 from 2,694 reviews

Booking.com · 8.2 · 2694 reviews
8.2Verified guest

“Check-in went without a hitch, and the staff were wonderfully personable. Our deluxe double was spotless and comfortable, ideal after a day at the connected Mid Valley Mega Mall. The breakfast buffet was decent, and the location made visiting the National Mosque and Perdana Botanical Gardens easy – a great family trip. I'd happily pick Cititel again for the convenience and comfort.”

8.2Verified guest

“The Mid Valley Mega Mall is practically on the doorstep, so getting there is effortless.”

8.2Verified guest

“We were glad to find the twin room with a comfy bed ready when we arrived. Being right next to the big mall, shops, and transport made everything convenient.”

8.2Verified guest

“Excellent value – the room was spacious, spotless, and cozy. The location was brilliant for shopping, and the staff were incredibly friendly and helpful all along.”

8.2Verified guest

“Great stay, great value. The location right next to the mall was superb, and the staff were accommodating and friendly throughout.”

8.2Verified guest

“I was pleasantly surprised by the value; the room was spacious and very comfortable. The location is perfect for shopping, and the friendly, helpful staff made the stay even better.”

04 — Location

Getting around Kuala Lumpur

The property sits in Kuala Lumpur.

Mid Valley Mega Mall: Connected directly to the hotel, this massive mall offers hundreds of shops, dining options, and a cinema – all within a few steps.

The Gardens Mall: A short stroll away, The Gardens Mall provides a more upscale shopping experience with premium brands and restaurants.

National Mosque & Perdana Botanical Gardens: About a 10-minute drive from the hotel, these landmarks offer cultural and green space for a pleasant outing.

MRT Station: The nearby MRT station gives quick access to the wider Kuala Lumpur area, making it easy to explore the city.

Lingkaran Syed Putra, Kuala Lumpur, Kuala Lumpur Federal Territory, 59200, Malaysia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
646 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is until 12:00.

Is parking available at the hotel?

Yes, the hotel offers parking, including valet parking.

Are pets allowed?

No, pets are not allowed at this property.

Does the hotel have air conditioning in all rooms?

Yes, air conditioning is listed as an amenity for all room types.

Is there a restaurant on site?

Yes, the hotel has a restaurant, a coffee shop, and a bar/lounge area.

What are the room types available?

The hotel offers Guest Rooms (with single, queen, or king beds), Superior Rooms (with twin, single, or double beds), and Deluxe Rooms (with twin, king, or single beds).

Nearby

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The bottom line

For travelers who want to be in the heart of Kuala Lumpur’s shopping scene, Cititel Mid Valley is a reliable, budget-friendly choice. Its direct link to Mid Valley Mega Mall and the MRT makes exploring the city effortless, and the consistent praise for staff and cleanliness adds to the appeal. The smaller room sizes and modest facilities are the main trade-offs, but for the price, the location and service are hard to beat.

8.2Best for: shoppers and transit-focused travelers who prioritize location and value over luxury.

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